Support

Email support@fiveplate.com and a human will reply within 2 business days. It helps if you include the email address on your account, your device (iPhone, Android, or web), and a screenshot if something looks wrong.

• Delete your account: Settings → Manage account → Delete account. This is permanent — your meals, photos, blood panels, comments, and follows are removed. See our Privacy Policy for what happens to backups.
• Export your data: email support@fiveplate.com and we'll send you a copy of everything we hold on your account.
• Can't sign in: if you originally signed up with Apple or Google, use that same button rather than a password. If you used email and password, email us and we'll help you recover the account.
• Change your profile: username, display name, avatar, bio, and city are all editable from Settings.

Every plate, comment, and profile can be reported from the ••• menu next to it, and any account can be blocked from the same menu. We review reports within 24 hours and remove content that breaches our Terms of Service. You can see and undo your blocks in Settings → Blocked accounts.

To reach a human about a moderation decision, email support@fiveplate.com and tell us what was removed or restricted.

• The macros look wrong: AI estimates are approximate. You can edit a meal's name and macros after logging it. They are for personal tracking only and are not medical advice.
• Delete a blood panel: open the Body tab and delete the individual panel — you don't need to delete your account. Blood panels are private and never appear on the feed.
• Turn off push notifications: disable them for fiveplate in your device settings at any time. In-app notifications keep working.